Have you gone around to find out what you don’t know? Your first priority as a leader/manager, especially if you happen to be taking over a new situation, is to find out about policies, problems, and opportunities. Not only will you get a better perspective on your position, but the responses to your questions will teach you a great deal about the people with whom you have spoken.
Tips
Create a positive atmosphere free from rigidity.
Don’t dissuade team members from speaking out.
As team leader, communicate strategic aims clearly and review and update them regularly.
Use time with team members not only to teach but also to learn about opportunities to improve operations. A leader finds ways to make the most of team members’ insights and ideas.